Frequently Asked Questions
What Happens when I want to sell my house? We make things easy. We know you might not stay in your home for the next 20 years. And according to studies done on home sales with solar, that's ok. If you move, we'll be there to help transfer your solar power system's agreement to the new owners.
Am I protected? With a workmanship warranty and equipment warranty from our installers, we have you covered. Whether it's a PPA/lease or a purchase, we guarantee maximum value and protection.
What if my panels break or stop working, who's responsible for fixing? We use top of the line technology, but in case something does happen to the panels, we do give full maintenance and warranties depending on which program you choose with us. If they were to stop working, we will help you to get it fixed without you doing any of the work.
How do I know if my panels are working correctly? Every solar system that we install has a cell chip in it that allows you to track how much your panels are producing with our complimentary web-enabled monitoring.
What's the process and how long does it take? We have partnerships with local installers that make our timeline fast and efficient. The exact timeline will vary depending on your area, please call you local representative for more information on your town.
Who's paying for the solar system, if I don't own the panels with a PPA/lease? We have partnerships with the most reputable developers across the nation. They secure investments from corporate interests like your utility company, large banks, and venture capitalist.
How will solar panels impact my roof? With our racking system, there is 40% less roof penetration compared to the average solar system. Along with that, your panels will also act as protection for your roof now that the weather will not have a direct impact on it.